Privacy Policy
Last updated: January 2026
1. Information We Collect
When you use happncity, we collect information you provide directly — such as your name, username, mobile number, email address, city, and user type — as well as information generated by your use of the platform, like the events you register for and organisations you join.
2. How We Use Your Information
We use your information to operate and improve happncity, verify your identity via OTP, process event registrations and payments, send you relevant notifications, and communicate updates from organisations you follow or have registered with.
3. Sharing Your Information
Event organisers can see the registration details of attendees who register for their events (e.g. name, contact details, form responses). We do not sell your personal information to third parties.
4. Payment Information
Payments for paid events are processed by our third-party payment providers. happncity does not store your full card or bank details.
5. Cookies & Sessions
We use cookies and similar technologies to keep you signed in and to remember your preferences across sessions.
6. Data Retention
We retain your account and registration data for as long as your account is active, or as needed to comply with legal obligations and resolve disputes.
7. Your Choices
You can update your profile information at any time from your account settings, control the visibility of your organisation profile, and request deletion of your account.
8. Security
We take reasonable technical and organisational measures to protect your data, but no method of transmission or storage is completely secure.
9. Changes to This Policy
We may update this Privacy Policy periodically. We will notify you of material changes through the platform.
10. Contact Us
If you have questions about this Privacy Policy or how your data is handled, please reach out to our support team.